Terms and conditions of sale

A version of the Convention is available in English. In the event of a discrepancy between the two versions, the French version shall prevail over the English version.


A - GENERAL TERMS AND CONDITIONS OF SALE


This agreement (hereinafter the "Agreement") sets forth the terms and conditions that apply to the purchase of services (hereinafter the "Services") from Pulveriz, a home application service company for antimicrobial and antiviral products through a contractual network of technicians. Pulveriz is the corporate name used by Monpeintre.ca Inc. whose place of business is located at 3335 1st Street, Saint-Hubert (Quebec) J3Y 8Y6 (hereinafter "Pulveriz" ).


Pulveriz reserves the right to modify this Agreement.


By using the Pulveriz platform to purchase home application services for antimicrobial and antiviral products ("Service" ), you must accept and agree to be bound by these terms and conditions.


I: AUTHORIZATION TO USE ELECTRONIC DOCUMENTS


You hereby authorize the exchange of documents and information between you and Pulveriz. When you complete the online price request, you agree that Pulveriz may use your information to contact you and to keep your information on our system for future use in accordance with the Privacy Policy.


II: REGISTRATION AND PAYMENT


To benefit from Pulveriz Services, you must complete the online price request and make the registered payment. A Pulveriz consultant will call you within 24 hours to make an appointment, after which he or she will come and perform the Services on site. The 24-hour time limit may be exceeded in case of high traffic.


III EFFICIENCY AND GUARANTEE


Pulveriz Services are performed by trained technicians to decontaminate viruses and bacteria in a residence. However, neither the product used nor the application of this product on all surfaces of a residence can be guaranteed to eliminate all viruses and bacteria. It is therefore important that the client contracting Pulveriz Services take all precautions, such as frequent hand washing and washing of commonly used surfaces, to minimize the risk of contamination. Pulveriz, its directors, employees and subcontractors, cannot be held liable in the event of contamination and any consequences arising therefrom. Pulveriz's liability is limited to the cost of the Services contracted by the Customer.


IV: CANCELLATION


Pulveriz reserves the right to limit its quantities, to refuse or cancel an order, including after transmission of an order confirmation, even if you have been invoiced for it. Any order that, for example, exceeds Pulveriz's possible geographical limits, could be cancelled. If your order is cancelled after your payment has been processed, you will receive a full refund from Pulveriz.


V: MINORS


Only users over 18 years of age or capable of entering into binding contracts are eligible to use the Pulveriz Services.


VI : APPLICABLE LAW AND JURISDICTION


Pulveriz is based in Saint-Hubert. This Agreement shall be interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein. Any dispute relating to the Agreement or the use of the online platform must be brought and concluded in the judicial district of Montreal.


VII: ASSIGNMENT


You may not assign your rights or obligations under this Agreement.


VIII: APPLICATION


You are bound by this Agreement and acknowledge that you are aware of your rights and obligations.


B - CONDITIONS OF USE OF THE PULVERIZ PLATFORM


I: GENERAL CONDITIONS


The user accepts and acknowledges that Pulveriz reserves the right, at any time and without prior notice, to modify, change or update the Agreement. The use of the Platform by the User after any such modification constitutes the User's consent to comply with and be bound by the conditions of use so modified. We therefore strongly recommend that you reread these terms of use on a regular basis. If the user does not accept these terms of use or, as the case may be, the terms of use as amended from time to time, or the privacy policy, the user must not use the platform and leaves the www.pulveriz.com website.


II: DISCLAIMER OF LIABILITY, EXCLUSION OF WARRANTY AND INDEMNIFICATION


Pulveriz does not guarantee the accuracy, completeness, quality, relevance, or content of the information on the platform. This information is provided "as is" without warranty or condition of any kind, either express or implied, including, but not limited to, implied conditions and warranties of merchantability and fitness for a particular purpose.


Pulveriz shall not be liable for any direct, indirect, special, incidental and consequential damages, or any other damages whatsoever, including, but not limited to, loss of income, profits or anticipated economic benefits, arising out of the use or inability to use the Platform, the information, documents and software contained therein, and their contents, even if Pulveriz has been advised of the possibility of such damages or even if such damages can be reasonably foreseen.


As a user, you shall indemnify and hold Pulveriz harmless from and against all claims, liabilities, losses and expenses arising from the use of the Platform and from the violation of these Terms of Use. In addition, Pulveriz reserves the right to stop providing its Services to you if you violate these terms of use.


You may not use or export the information or any copy or adaptation of the information in contravention of applicable laws or regulations.


C - PRIVACY POLICY


The protection of personal information is an important issue for Pulveriz. We therefore ask you to read this privacy policy carefully and to consult it periodically to be aware of any changes that may be made to it.


I: SCOPE OF THE POLICY


The policy applies to all personal information that we collect through our platform at www.pulveriz.com, or in any communication, including sending and receiving emails, telephone conversations or other technological means. This policy is intended to govern the collection, use and disclosure of your personal information, regardless of how it is collected (in writing, verbally or electronically through the platform).


II: COLLECTION AND USE OF PERSONAL INFORMATION


Your personal information is information that allows us to identify you, such as your first and last name, home address, email address, home phone number, cell phone number, date of birth, information and your conversations and exchanges with our representatives, as well as information on your credit card. This personal information is collected when you purchase a Service or when you communicate with us about our Services.


We only collect personal information that we reasonably need to provide you with a high quality, personalized service. Personal information may be collected for statistical purposes or to improve our services or your browsing experience.


Under no circumstances will your personal information be shared with third parties without your consent, except in situations specifically provided for in the Act respecting the protection of personal information in the private sector, i.e., in exceptional circumstances.


III: COMMUNICATIONS


We may communicate with our customers through e-mail messages. Thus, when you subscribe to one of our Services, you may or may not expressly consent to receive our newsletters and to be added to the email mailing list. It is also possible that Pulveriz may communicate information, including personal information provided on a voluntary basis, to its promotional and marketing agencies as well as to its mailing agencies.


If you do not wish or no longer wish to receive the emails we send to our customers, you may unsubscribe at any time by updating your profile or by following the unsubscribe link at the bottom of all emails we send.


Some of the emails we send are operational and contain information that is essential to the proper functioning of our products or tools, including messages regarding your purchases or product updates. As such, these operational messages will continue to be sent to our customers when required.


IV - CONSENT


By submitting personal information to Pulveriz and by using our platform, you consent to the collection, use and disclosure of such personal information by Pulveriz in accordance with the Policy and subject to the terms and conditions permitted or required by law.


V: DATA ANALYSIS


The statistical information we collect is not linked to your personal information and is not used to identify you. The web analytics tool we use is Google Analytics (google.com/analytics). To learn more about Google Analytics' privacy policy, we invite you to read their terms of use and privacy policy.


This data is collected automatically by analysis tools and is intended to give us insight into the habits of our customers and their purchasing process. In order to collect this data, we use cookies, which are small files that are automatically stored on your computer when you visit our platform. At any time, you can reconfigure your computer's browser to no longer allow cookies, or delete cookies from your browser. By using our platform without deleting, disabling or preventing the storage of cookies, you implicitly consent to the collection, use and disclosure of information necessary to implement their functionality.


VI: ACCESSIBILITY


You have access to the personal information we hold about you and can correct it if necessary. 


You can contact the Privacy Officer to access, correct or delete your personal information, Ms. Stéfannie Lebreton


By phone: +1-833-492-7967


By mail :


PULVERIZ


c/o Privacy Officer 


3335 1st Street, Saint-Hubert, Quebec J3Y 8Y6


By email: info@pulveriz.com


Language
French
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